VservBpo is a 100 seater registered company and provides adequate telecom facilities with predictive dialer, trained consultants, access to wide database, internet and other on-line information support infrastructure to provide information and support to a customer.
1. State of the art "Web Enabled" call center environment
2. Customized call handling applications
3. Automatic call distribution
4. Commitment to customer satisfaction, retention and Realtions building
5. Comprehensive and ongoing training programs
6. Motivation performance driven concepts.
7. Professional corporate philosophy and culture.
8. Voice enabled PCs connected to high performance servers.
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Tuesday, April 7, 2009
VservBpo Profile
VservBpo is a Leading VOIP callcenter with art of infrastucture and management services in the heart of the city Hyderabad India with Inbound/Outbound services.And all king of BPO services.
CallCenter
BPO
Insurance Works
Legal Processing Outsourcing
Data Conversions
Data Digitilazation
Data Recovery
Inbound/Outbound Services
Telecom Business
CallCenter
BPO
Insurance Works
Legal Processing Outsourcing
Data Conversions
Data Digitilazation
Data Recovery
Inbound/Outbound Services
Telecom Business
Services
We provide both voice and non voice services:
Call Centers India offers voice services to a range of companies from small to large enterprises. We presently offer technical support services to a division of a Fortune 500 company.
We also offer outbound cold calling and prospecting telemarketing services and Survey realted campaign
We offer inbound order taking services to several companies for sales advertisements and have special programs for merket needs.
V-Line offers online research services. This includes website mystery shopping, data collection from sites, and the mining such data. Sound simple? We are experienced in this area and we can help develop a program one for you.
We provide chat services, including SMS chat, and email support to a variety of clients.
Services
Inbound
Outbound
Data Entry
Data Digitilazation
Data Warehousing
VOIP Services
Predictive Dailer solution
BPO
LPO
Insurance works
Back Office
Medical Transciption
Campaigns
Freedom Travel Process
Mortgage
UK Survey Process
UK finanacial services
US Sales campaign
Data collection process
Data Entry for Oxford University
E-Books Conversion
Insurance Form filling
Dental Insurance claims and Processing.
Medical Transciption
Animations and 2D & 3D works
Key’s factors
Call Centers India’s voice quality is unparalleled using CISCO IP based network
You or your customers might be a thousand miles away; when you Call Centers India, it would sound as though we are calling you from 'next door'.
Call Centers India invests heavily in process training and when you implement a program with call centers India you shall get excellence in quality.
The company hires the best agents:
Agents who are intelligent.
Agents are easy to understand.
Agents have great listing skills.
This along with extensive training means that your customers get excellent customer service
Call Centers India offers voice services to a range of companies from small to large enterprises. We presently offer technical support services to a division of a Fortune 500 company.
We also offer outbound cold calling and prospecting telemarketing services and Survey realted campaign
We offer inbound order taking services to several companies for sales advertisements and have special programs for merket needs.
V-Line offers online research services. This includes website mystery shopping, data collection from sites, and the mining such data. Sound simple? We are experienced in this area and we can help develop a program one for you.
We provide chat services, including SMS chat, and email support to a variety of clients.
Services
Inbound
Outbound
Data Entry
Data Digitilazation
Data Warehousing
VOIP Services
Predictive Dailer solution
BPO
LPO
Insurance works
Back Office
Medical Transciption
Campaigns
Freedom Travel Process
Mortgage
UK Survey Process
UK finanacial services
US Sales campaign
Data collection process
Data Entry for Oxford University
E-Books Conversion
Insurance Form filling
Dental Insurance claims and Processing.
Medical Transciption
Animations and 2D & 3D works
Key’s factors
Call Centers India’s voice quality is unparalleled using CISCO IP based network
You or your customers might be a thousand miles away; when you Call Centers India, it would sound as though we are calling you from 'next door'.
Call Centers India invests heavily in process training and when you implement a program with call centers India you shall get excellence in quality.
The company hires the best agents:
Agents who are intelligent.
Agents are easy to understand.
Agents have great listing skills.
This along with extensive training means that your customers get excellent customer service
Infrastructure Details
Predictive dialer:
Dialedge dialer with 90% normal effectiveness distinguishing answering machines from live voices.
Voice recorder:
Inbound and outbound calls (100% recording) digital recorder.
Telephones:
Beetel IP Phone, Model : DF8800 CLIP
Headsets:
Zebronics Headset with amplifier
Agents’ screen size:
17” viewable inches.
Power backup:
Unlimited hour of battery backup, and 100% backup power generation for 2 days without refueling.
Leased lines:
Primary provider is Bharathi with 2Mbps 1:1 Pure speed and complete VOIP facility
Hardware :-
Agent Machines - Dual Core 2.0 2GB ram with Flat Monitors
IBM 3400X series Dual Core servers
Audio Codec
Cisco Router 3811 series
Voice Cancellation head sets
Central AC
Power Back up with UPS and automatic Generators.
Dialedge dialer with 90% normal effectiveness distinguishing answering machines from live voices.
Voice recorder:
Inbound and outbound calls (100% recording) digital recorder.
Telephones:
Beetel IP Phone, Model : DF8800 CLIP
Headsets:
Zebronics Headset with amplifier
Agents’ screen size:
17” viewable inches.
Power backup:
Unlimited hour of battery backup, and 100% backup power generation for 2 days without refueling.
Leased lines:
Primary provider is Bharathi with 2Mbps 1:1 Pure speed and complete VOIP facility
Hardware :-
Agent Machines - Dual Core 2.0 2GB ram with Flat Monitors
IBM 3400X series Dual Core servers
Audio Codec
Cisco Router 3811 series
Voice Cancellation head sets
Central AC
Power Back up with UPS and automatic Generators.
About Us
LOCATION
VservBpo is located at very prime location which has IT Enabled companies all around with a close by sight of Hi-Tech City which is one of the prestigious project of Hyderabad and We are located in chandanagar the next growing IT City in Hyderabad
STAFF:
Management Team
Our team members have individually been responsible for shaping and delivering true value added outsourcing initiatives for organization.
Experienced staff with more then 100 agents with Team leaders to motivate agents and guide them. Experienced HR to take care about the HR Policies, Expertise Technical team to support the quality of calls.
OUR GOAL:
To be the pre-eminent process solutions partner for leading businesses around the world
VservBpo is located at very prime location which has IT Enabled companies all around with a close by sight of Hi-Tech City which is one of the prestigious project of Hyderabad and We are located in chandanagar the next growing IT City in Hyderabad
STAFF:
Management Team
Our team members have individually been responsible for shaping and delivering true value added outsourcing initiatives for organization.
Experienced staff with more then 100 agents with Team leaders to motivate agents and guide them. Experienced HR to take care about the HR Policies, Expertise Technical team to support the quality of calls.
OUR GOAL:
To be the pre-eminent process solutions partner for leading businesses around the world
Career
VservBpo is hiring experience and Fresh Callcenter agents from any fields for more details and interview dates mail us your CV at
vservbpo@yahoo.com
vservbpo@yahoo.com
Contact Us
VservBpo India: #
5-22, Kamal Complex,
Chandanagar,
Hyderabad – 500030.
India.
Ph-91-9985014010
5-22, Kamal Complex,
Chandanagar,
Hyderabad – 500030.
India.
Ph-91-9985014010
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